Shipping and delivery
Free shipping within Germany from €49.00, delivery in 2 to 4 working days, with a tracking number by email.
Costs and delivery times
| Destination | shipping | Standard | Express | Express cost |
|---|---|---|---|---|
| Germany | €8.00, free from €49.00 | 2 to 4 working days | 1 to 2 working days | 14,90 € |
| EU countries and Monaco | from €12.00 | approx. 2 to 5 working days | approx. 1 to 3 working days | from €29.00 |
| Switzerland | from €15.00 | approx. 2 to 5 working days | approx. 1 to 3 working days | from €34.00 |
| United Kingdom | from €19.00 | approx. 3 to 6 working days | approx. 1 to 3 working days | from €39.00 |
All prices incl. VAT. You will see the exact costs for your country at checkout. Deliveries outside the EU may incur additional customs duties and fees.
Shipping with DHL
Your order is packed by hand and shipped with DHL GoGreen.
Track your parcel
Once your order has shipped, you will receive an email with your tracking number. Track order
Withdrawal
You will find all the information in our returns policy.
Frequently asked questions about shipping
When is shipping free?
Within Germany, shipping is free for orders of €49.00 or more. Below that, it costs €8.00 incl. VAT.
How long does delivery take?
Within Germany, standard shipping takes 2 to 4 working days and express shipping 1 to 2 working days. Internationally, depending on the country, it takes approx. 2 to 5 working days with standard shipping and 1 to 3 working days with express shipping.
How much does shipping abroad cost?
To EU countries and Monaco from €12.00, to Switzerland from €15.00, to the United Kingdom from €19.00. The exact costs depend on the destination country and are shown at checkout.
Are there customs duties outside the EU?
Deliveries outside the EU, for example to Switzerland or the United Kingdom, may incur additional customs duties and fees.
How much does express shipping cost?
€14.90 within Germany, from €29.00 to EU countries and Monaco, from €34.00 to Switzerland and from €39.00 to the United Kingdom.
How can I track my parcel?
As soon as your order has shipped, you will receive an email with the tracking number.
Questions about your delivery?
Probio Naturprodukte Handelsgesellschaft mbH, Thurn-und-Taxis-Platz 6, 60313 Frankfurt am Main